THE NATIONAL CONSUMER AFFAIRS COUNCIL
Objectives: to improve the management, coordination and effectiveness of consumer programs and policies of the different government agencies and private organizations.
1. The Department of Trade and Industry
2. The Department of Agriculture
3. The Department of Education
4. The Department of Health
5. Four Consumers Organization of Nationwide Base
6. Two from the Business/Industry Sectors
THE POWERS AND FUNCTIONS OF N.C.A.C.
1.) Rationalize and coordinate the functions of consumer protection agencies;
2.) Monitor and evaluate implementation of consumer programs and projects and take appropriate steps to comply with the established priorities, standards and guidelines;
3.) Undertake a continuing program on consumer education and information campaign; and
4.) Submit full report on the progress of the implementation of the consumer programs to Congress and the Office of the President
HOW TO FILE A CONSUMER COMPLAINT
1. Identify the problem/s.
2. Gather necessary documents for the complaint.
3. Secure receipts from the department store where the goods were purchased.
4. Write a formal letter addressed to The Consumer Complaint Center, Department of Trade and Industry
